All Evidence

This page lists all evidence published by the Inquiry. Use the filters below to search for specific pieces of evidence.

FUJ00120486 - CS Operational Services Department Operations Manual

Witness: William Paul Patterson

FUJ00001450 - Audit trail Functional Specification

Witness: William Paul Patterson

FUJ00001498 - CSR+ Horizon System Helpdesk Process and Procedures

Witness: William Paul Patterson

FUJ00119973 - Meeting minutes of Horizon Service Review Forum.

Witness: William Paul Patterson

FUJ00232457 - ICL Pathway Security Policy

Witness: William Paul Patterson

FUJ00079853 - ICL Pathway Customer Service Problem Management Process Version 3.0.

Witness: Julie Welsh, William Paul Patterson

FUJ00079865 - ICL Pathway Customer Service Incident Management Process Version 1.0.

Witness: William Paul Patterson, Charles Cipione

FUJ00232455 - ICL Pathway Security Policy

Witness: William Paul Patterson

FUJ00079484 - Release note for CSR+

Witness: William Paul Patterson