All Evidence
This page lists all evidence published by the Inquiry. Use the filters below to search for specific pieces of evidence.
FUJ00079823 - ICL Pathway Development Directorate Incident/Defect Management v1 25/10/00
Witness: William Paul Patterson
FUJ00001431 - ICL Pathway Service Architecture Design Document Change Control Notices Applied Version 6.0
Witness: William Paul Patterson
FUJ00232448 - Service Management High Level Process Description Service Improvement (V1.1)
Witness: William Paul Patterson
FUJ00232447 - Group Definitions for the Secure NT Build Core Services Release. Ref. RS/REQ/016 v3.0.
Witness: William Paul Patterson
FUJ00079822 - ICL Pathway: TPS Reconciliation & Incident Management (V.1.0)
Witness: William Paul Patterson
FUJ00080407 - ICL Pathway CSR+ Horizon System Helpdesk Process and Procedures Description Version 2.0
Witness: William Paul Patterson
FUJ00079826 - ICL Pathway - End to End Customer Complaint Process v1
Witness: Stephen Muchow, William Paul Patterson
FUJ00176539 - ICL Pathway - Audit Extractor Support Guide - Version 1.0 - by Bryan Muir and reviewed by others.
Witness: William Paul Patterson
FUJ00080406 - ICL Pathway/POCL Interface Agreement for the NBSC and HSH Interface
Witness: Stephen Muchow, William Paul Patterson, Paul Anthony Gardner
FUJ00152159 - ICL Pathway - Conducting Audit Data Extractions at CSR - Version 1.0 - Ref: IA/PRO/002
Witness: William Paul Patterson
