Phases 5/6 - 10 May 2024

Evidence from Rod Ismay, former Head of Product & Branch Accounting at Post Office Ltd.

Phases 5 and 6 are examining redress, access to justice, Second Sight, Complaint Review and Mediation Scheme, conduct of the group litigation, responding to the scandal, governance, monitoring of Horizon, contractual arrangements, internal and external audit, technical competence, stakeholder engagement, oversight and whistleblowing.