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POL00029221 - Report version 1.0, by Angela Shaw re: ICL Pathway Customer Service Management Support Unit monthly incident review for the period 1-30 November 2000. Performance on the reconciliation incident handling and resolution.

19 August 2025

POL00029222 - Completed report version 1.1, by Angela Shaw (ICL Pathway Management Support) Re: ICL Pathway Customer Service Management Support Unit monthly incident review for the period 1-31 March 2000.

19 August 2025

POL00029293 - Draft report version 1.0, by Ian Daniel (POA Customer Service) re: Fujitsu Services (Pathway) Major Incident Report Covering APS Stranded Transactions & APS Reconciliations between the period 10 - 29 July 2004.

19 August 2025

POL00029615 - Email from Susan Crichton to Steve Allchorn, Alwen Lyons and Lesley J Sewell cc Simon Baker re: SR005 Response.

19 August 2025

POL00029626 - Email from Alwen Lyons to Rodric Williams and Susan Crichton, re: Horizon / Second Sight - draft Briefing Note re Interim Report

19 August 2025

POL00029663 - Email from Lesley J Sewell to Paula Vennells, CCing Kevin Gilliland, Susan Crichton and others, RE: Case study.pdf

19 August 2025

POL00039675 - Internal POL Memo: Don Grey to Mena Rego

19 August 2025

POL00029131 - POCL Meeting Output: Acceptance Incidents Discussed at Meeting on 11th August

19 August 2025

POL00031245 - Report: Progress Report for October 1996

19 August 2025

POL00031246 - Report: TIP Project: Working Papers for the Interim TIP case

19 August 2025