All Evidence

This page lists all evidence published by the Inquiry. Use the filters below to search for specific pieces of evidence.

POL00400835 - Operations Manual for the Customer Service DIrectorate v.1.0

Witness: Simon Oldnall
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POL00401505 - Draft Operations Manual for the Customer Services Directorate - CS/QMS/007 - Version 0.2

Witness: Simon Oldnall
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FUJ00155534 - Email from Brian Orzel to John Pope, David Hollingsworth, cc Ian Morrison and others re Draft Response V3 - Transaction referencing

Witness: Gareth Jenkins
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FUJ00140177 - ICL Pathway Ltd, "Business Incident Management Service High Level Design", version 2.1, ref: TD/DES/129

Witness: William Paul Patterson
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FUJ00080514 - ICL Pathway Audit of Horizon Data Centres and Belfast Operations Centre v2 21/11/01

Witness: William Paul Patterson
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FUJ00086682 - Peak Incident Management System with call reference PC0066391.

Witness:
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POL00394026 - Approved report version 2.0, by J. Holmes (Quality & Audit), re: ICL Pathway audit report on the activities and operation of the Horizon Data Centres at Wigan and Bootle and the Operations Centre in Belfast.

Witness: Simon Oldnall
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POL00178060 - Agenda for Problem Coordinator Meeting - 16.11.01

Witness: Simon Oldnall
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FUJ00139175 - ICL Pathway - Pension Book MBCI (8th November 2001) Report from Tony Wicks (Version 1.0)

Witness: William Paul Patterson
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FUJ00232485 - Pension Book MBCI Report - Business continuity Incident report

Witness: William Paul Patterson
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POL00158388 - Internal Loss Procedure, Appendix 2

Witness: Keith Gilchrist
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POL00178059 - Email from Wendell Jones to Problem Co-Ordinators re: PC Meeting 16TH Nov 2001

Witness: Simon Oldnall
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POL00178061 - Post Office PC Meeting - Problem more than 3 months old

Witness: Simon Oldnall
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POL00178066 - Business Service Management - Problem Co-ordinator Matrix - Version 3.0 Date taken from parent document

Witness: Simon Oldnall
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POL00028882 - Peak Incident Management System Report

Witness: Barbara Longley
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